Terms & Conditions
When these Terms of Use apply
These Terms of Use apply to the following websites (we’ll call each ‘the Site’ or ‘our Site’):
www.ulivohk.com
These Terms of Use also apply to any content that’s available on the Site – that includes our lovely recipes, videos, images…and even the ‘look and feel’ of our Site (yes, we’re very proud of it!).
What they mean for you
You should read these Terms of Use carefully before using the Site as they set out your rights and the conditions on which we make the Site available to you.
By accessing or using the Site and or our products and services or otherwise indicating your consent, you agree to enter into a contract with us and be bound by these Terms of Use. Please carefully check the details of any order and correct any errors before you place it.
If you have any questions about the Site, get in touch here. To find out what kind of information we collect about users of this site including how we use and safeguard such information and your rights and choices in relation to this please refer to our Privacy Policy and Cookie Policy.
Ok – let’s get started
The Site is owned and operated by Monster Asia Limited (which we just call ‘we’ or ‘us’ here – to keep things short and simple). Monster Asia Limited is a limited liability company registered in Hong Kong (company number 2917028). Our registered office is at our lovely HQ over in Shop 9 & 10, 1/F, The Quayside, 77 Hoi Bun Road, Kwun Tong.
Using our Site
The Site is for your personal and non-commercial use only.
While using our Site, you have to be nice. That means you agree you won’t:
do anything illegal – for example, you can’t post or upload anything offensive or obscene
infringe other peoples’ (including our!) rights – for example, use our brands, trade marks or logos without our permission (more on that below) or charge others for our content or services
reduce the use and enjoyment of the Site by anyone else – including (but not limited to) doing anything which is libellous (damages the reputation of someone), breaches anyone’s privacy, or which may harass, cause real distress or inconvenience to any person
promote or threaten violence against anyone or advance criminal activities, including terrorism, human trafficking or modern slavery
impersonate any person or entity or misrepresent your connection or affiliation with a person or entity (including us), or otherwise solicit, collect or store (or attempt to solicit, collect or store) personal information about other Site users.
You can’t mess with our Site – that means you can’t:
reformat or frame any portion of the web pages that are part of the Site
copy or modify the HTML code used to generate web pages on the Site
use any device, software, or procedure that interferes with the proper working of the Site, or otherwise attempt to interfere with the proper working of the Site
take any action that imposes, or may impose in our sole discretion, an unreasonable or disproportionately large load on our IT infrastructure
modify, adapt, translate or reverse engineer any portion of the Site
disrupt or otherwise interfere with the Site or the networks or servers we use.
Be warned that if you breach these Terms, then in looking into the breach we may use your personal details to phone or email you to find out more, or to share our concerns. We may issue you with a formal warning or we may prevent or suspend your access to the Site if you do not comply with any part of these Terms, or any terms or policies to which they refer to, or any applicable law.
Also, if you choose to access the Site from locations outside of Hong Kong, you are responsible for compliance with local laws where they are applicable.
We want everyone to be able to use and enjoy the Site so our aim to make it as accessible as possible. If you have any difficulties or comments using the Site, or need a form in a different format please contact us here.
Sharing information on the Site
If you use any functionality this Site makes available that allows you to leave comments, please note that people may respond to these comments and that such responses may be abusive, untrue or unpleasant. Please be careful when using any messaging or commenting function not to reveal personal information such as your home or work contact details, your last name or where you live.
When submitting any inquiries via our “Contact Us” page or by email or other means via the Site, you should not include any juicy stuff – no sensitive personal information, patentable ideas or patent applications, advertising or marketing suggestions, prototypes, or any other information that you regard as confidential, commercially sensitive or valuable (we’ll call these “Unwanted Information”). If you do submit any Unwanted Information to us, you agree that we may use any Unwanted Information as we see reasonably fit on a free-of-charge basis. We will not be legally responsible for keeping any Unwanted Information confidential and will not be legally responsible to you or anybody else for any use of such Unwanted Information.
Accuracy of information and availability of the Site
While we try to make sure that the Site is accurate, up-to-date and free from bugs, we can’t promise that it always will be. We also can’t promise that the Site will be fit or suitable for any purpose. If you rely on any of the information on this Site, it is at your own risk.
Our Content is provided for your enjoyment only and to inform you about Ulivo’s products, news, features, services and other websites that may be of interest. None of it is nutritional, technical, financial or legal advice or any other type of advice and you shouldn’t rely on it for any purposes.
While we try to make sure that the Site is available for your use 24/7, we can’t promise that the Site will be available at all times and we don’t promise that your use of it will be uninterrupted. Also, while we hope never to do so, we can suspend or terminate operation of the Site at any time as we see fit.
‘Sign-up to ulivohk.com’
This part of the Terms applies to www.ulivohk.com only so when we talk about ‘the Site’ in this section we mean www.lybymangiare.com.
In order to sign-up for a www.lybymangiare.com account you have to accept and comply with these Terms and our Privacy Policy.
You agree and confirm that if you sign-up for an account, you are 18 years old or over. We reserve the right to ask for written proof of age or eligibility from you. If we discover or suspect that you do not comply with the age requirements, we reserve the right to suspend or terminate your account immediately. Where there are any other restrictions or eligibility requirements, these will be set out on the Site.
When you sign-up on the Site, you will be asked to enter your e-mail and a password (or use your social media or Google account log-in) which you can then use to access your account and participate in areas of the Site reserved for account holders only. You may add certain details about you in your account which will help us get to know you better. All personal information submitted on your account will be used and safeguarded in accordance with our Privacy Policy.
Keep your log in details confidential. You must not disclose them to any third party. It’s your responsibility to maintain the confidentiality of your username and password and you’re responsible for all activity that occurs under your account. We are unable to check the identity of people signing into accounts and we won’t be liable if someone else uses your password to log into your account.
You should make sure you are the only person using your account. If any unauthorised person uses your account or any other breach of security happens – please let us know as soon as you become aware of it.
Please note that we can suspend or terminate your account or access to any part of the Site at any time if you breach these Terms or if we need to for any technical reasons. We also reserve the right to modify, suspend or discontinue the Site or any part of it at any time and without notice or liability to you.
Sign-up to our newsletters
Our Site gives you the option to sign-up to our Newsletters. You can decide not to receive these emails at any time in the Subscription Centre, which can be accessed by clicking the ‘Unsubscribe’ option at the bottom of our emails. If you’re having any issues unsubscribing please email info@ulivohk.com.
Hyperlinks and third party sites
The Site may contain hyperlinks or references to third party websites including (but not only):
social media websites such as Facebook, Instagram, Pinterest and Twitter
third party advertising
To be clear, any such hyperlinks or references are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them.
If we show any hyperlink and reference to any third party website it doesn’t mean that we endorse that third party’s website, products or services. If you use a third party site you are subject to the terms and conditions of that site.
Each individual advertiser is solely responsible for the content of its advertising material on the Site. We accept no responsibility for individual advertisers’ content, including, without limitation, any error, omission or inaccuracy.
Limitation on our liability
Now for the boring stuff – except for any legal responsibility that we cannot exclude in law (such as for death or personal injury), we are not legally responsible for any:
losses that:
(a) were not foreseeable to you and us when these Terms were formed (which means any losses that neither you nor us could reasonably anticipate when the Terms were entered into); or
(b) that were not caused by any breach on our partbusiness losses; and
indirect and/or consequential losses; and
losses to non-consumers.
General
No one other than you and us has any right to enforce any of these Terms.
Disputes
We will try to resolve any disputes with you quickly and efficiently. You are important to us. We have a friendly complaint handling procedure but you need to tell us first why you may be unhappy with us please contact us here as soon as possible. If you want to take court proceedings, the relevant courts of Hong Kong will have exclusive jurisdiction in relation to this Policy. This means, relevant Hong Kong law will apply to this Policy. These terms are only available in English.
Last update
These Terms were last updated on 03 Sept 2020.
We may vary these Terms from time to time without advance notice (usually that’ll be because we add a new feature to the Site but it might also just be because we’ve spotted a typo – we hate typos!). Our updated terms will be displayed on the Site and if you continue to use and access the Site following such changes, you agree to be bound by the latest version. We will file each version of our Terms but will not display outdated terms on our Site so you should keep your own copy when you contract with us. It is your responsibility to check these Terms from time to time for such variations (think of it as another excuse to visit us!).